Security & Monitoring

Our security is outsourced to accredited and recognised security companies to ensure that our storage and marshalling facilities are equipped with only the best security services.

Our facilities have 24 hour protection, 7 days a week. Electric fences surround the perimeter of our facilities; and all our facilities are well-lit with security floodlights. We also make use of booms at the entrances and exits for access control.

Vehicles entering and exiting our depots are thoroughly checked for any damages and all findings are recorded on our system.

Carrier Monitoring System

Motorvia is currently utilizing Tracker/Skytrax tracking and communication system that operates on a GPS basis via satellite. This offers a unique real-time tracking system whereby the movements of every single company vehicle can be monitored every three minutes countrywide. This system was integrated into the Motorvia Mohair Computer Network recently to add value to our customer service. The entire system is managed from Motorvia’s Head Office in Uitenhage and is called the Central Monitoring Office. It is also monitored by Carrier Control Centres based countrywide.

This service offers the following outstanding benefits:

Cellphone communication to all delivery vehicles to offer the highest standard of quality deliveries.

An all-time (24/7) GPS position to establish the position and speed of each vehicle; reflected on a digital map in every operation office countrywide.

Our tracking system handles the Real Time Delivery Signals by notifying our system once the carrier moves into the Dealers pre-determined off-loading area.

In case of a breakdown, a standby truck can immediately be employed to attend to the delivery.

To monitor all vehicles to receive preventative maintenance to ensure highest efficiency in prompt deliveries (Contractual Expectations).

This direct communication system also enables en-route pick-ups resulting in improved delivery times.

Various daily reports in the movement and productivity of the vehicles to top management results in maximumutilization of our fleet and retains the highest productivity standards that can be obtained, to ensure running costs at the lowest level possible with the highest value in our delivery service.

The Central Monitoring Office and Control Centres are a very strong link In the chain to ensure quality service of delivery from the manufacturer to the dealer network.

Anti-Hijacking Reaction Service

Hijacking of vehicles is SA are unfortunately a reality that we need to deal with. This is why Motorvia has employed the services of reaction units that accompany deliveries in identified hot spot areas. The officers that we have employed are highly skilled security specialists who are linked to the Motorvia track and trace network – allowing them to receive up-to-date notifications on their mobile phones of deliveries to the identified hot spot dealerships. These officers are in constant contact with the South African Police Service and also advise border posts of the details of any hijacked vehicle.